Humana's Marketing Organization is seeking a Communications Lead to join the Corporate Communications team. The Communications Lead, Insurance Services is responsible for developing and executing integrated internal communications strategies that enable Humana's growing Insurance Services business.
The Communications Lead, Insurance Services is responsible for developing and executing integrated internal and executive communications strategies in support of Humana's largest business - Insurance Services, including our growing Medicare and Medicaid businesses. The individual is a strong strategic advisor who creates end-to-end plans and creative campaigns, giving employees the knowledge and inspiration they need to navigate a complex industry. The Communications Lead helps employees successfully manage transformation and organizational change through engaging communications that create a positive culture and employee experience.
Key Role Functions
Create integrated messaging for diverse audiences related to the Insurance Services business to create a positive employee experience
Develop messaging and content that advances business priorities within the Insurance Services segment and across the enterprise
Partner with cross-functional teams to drive cohesive, consistent communications activities
Bring Humana's strategy to life on new and existing communications channels through impactful storytelling and high-impact messaging
Work closely with senior leaders and change sponsors to engage employees during organizational transformation, helping to position changes appropriately and reach segmented internal audiences with relevant information
Develop clear and consistent internal communications, creative multimedia content and compelling storytelling packages that promote associate understanding of Humana's purpose, culture, employee value proposition, and insurance business
Build strong alignment with cross-functional colleagues, including other corporate communicators, on internal communications strategies and content prioritization
Leverage data, analytics and feedback from stakeholders to inform strategy and decision making
Work in close collaboration with external vendors and partners to deliver against communications plans and goals
This is a remote role working anywhere in the U.S. and may require quarterly travel.
Required Qualifications
Bachelor's degree in communications, public relations or related field
8 years of employee communications or public relations experience with proven expertise in change communications
Experience and knowledge of change management principles, methodologies and tools
Adept at data and analytics, as well as emerging practices and technologies
Self-organized - can independently plan, lead and implement integrated communications projects
Ability to work under tight deadlines, multitask and deliver quality work under pressure
Exceptional written communications skills and deep experience as a content creator
Proactive, flexible and always seeking improvement and positive change
Ability to influence
Foster an open, inclusive and diverse community at Humana
Advanced skills using O365 suite, including Teams and SharePoint
Preferred Qualifications
Education or Certification in Organizational Change Management
Experience at large, matrixed corporate organization with diverse stakeholder groups
Previous experience in project management
Additional Qualifications
Covid-19 Vaccine/Testing Requirement
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Work at Home/Remote Requirements
Must ensure designated work area is free from distractions during work hours and virtual meetings
Must provide a high-speed DSL or cable modem for a workspace (Satellite and Hotspots are prohibited). A minimum standard speed of 10x1 (10mbs download x 1mbs upload) for optimal performance of is required
Scheduled Weekly Hours
40
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Employer job 
90 Day Old Job 
