It Support Analyst

Profile

IT Support Analyst

The candidate work co-operatively with the Technology Services team and other areas of the Technology department and is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firmwide systems are consistently delivered. Provide 1st and 2nd level end-user support for PC-related and telecommunications issues. Provide desk-side support and other face-to-face support services for supported users, such as one-to-one advice, configuration services, clinics, and proactive maintenance services. Maintain an accurate and up-to-date audit of hardware for the office, including PCs, laptops, printers, and other hardware as directed. Assists with the administration and maintenance of automated asset tracking tools. Provide support for hardware, including PCs, laptops, peripherals, telephones, mobile devices, and printers. Provide hands-on hardware support, physical deployment/installation and preventative maintenance. Ensure that internal and external users of conference rooms enjoy a professional, high-quality technology experience. Manage conference room equipment including laptops, projection, video conference systems, wired and wireless networking, telephony, printing, digital signage and ancillary A/V systems. Bachelor's degree or 3-5 years of experience of working with PCs and related peripheral material, or 3-5 years of help desk or training experience, or equivalent combination of education and experience is required.

Additional Information

Ref No: ATL3889

Company info

Squire Patton Boggs
1372 Peachtree St NW
Atlanta
Georgia
United States 30309
Website : https://www.squirepattonboggs.com/en